You have 30 days to experience our knitwear in the comfort of your home to ensure it perfectly complements your daily life. See our return policy.

If a piece does not suit you, we ensure that the return process is straightforward. Our exchange policy is designed to be simple and transparent, avoiding any complicated procedures because your satisfaction is the foundation of our work.

Absolutely. Walk-ins are always welcome at both our Bern and Kyiv locations during our regular business hours.

If you would like dedicated one-on-one time with our styling team, we recommend booking a complimentary consultation to ensure we are fully available for you, but it is never required.

We currently operate two permanent showrooms: Bern, Switzerland and Kyiv, Ukraine. However, we also showcase our collections at international fashion shows across the globe.

We recommend following our social media channels (Instagram @viamaro_) to see which city we are visiting next.

Yes, that is exactly what our showrooms are designed for. You are invited to feel the texture of the merino, try different sizes, and see how the pieces coordinate together in person.

There is no pressure to purchase; we are simply here to help you find the silhouettes that work for you.

We totally understand. You can reach us however you are most comfortable:

- Email: info@viamaro.eu
- Phone/Text: Bern +41 79 955 34 55 or Kyiv +38 073 419 34 95
- Instagram: Send a direct message to @viamaro_ or @viamaro_suisse

Our pieces are designed with European sizing and generally offer a comfortable, true-to-size fit. To ensure the perfect silhouette, you can:

• Check our detailed size guide featuring actual body measurements.
  
• Send us your measurements (bust, waist, hips, and height) via email or messenger for a personalized recommendation.
  
• Book a quick video call to see how the pieces drape on a real person.
  
• Visit our Bern or Kyiv showroom to try everything on in person

Expert Tip: Most clients between sizes prefer to size up for a more relaxed, elegant fit.

We typically respond within 24 hours on weekdays, and often much faster.

For immediate assistance during business hours, we recommend reaching out via our direct phone lines.

Yes, we do! We partner with carefully selected boutiques and concept stores around the world who share our appreciation for quality and timeless design. We showcase at international trade shows and work with fashion agencies in key markets.

If you're interested in stocking Viamaro, email us at info@viamaro.eu with "Wholesale" in the subject line. Include:

• Your store name and location
• Website or Instagram handle
• A brief description of your clientele and aesthetic

We'll send you our lookbook, line sheets, and wholesale terms within 48 hours.

We are actively expanding our wholesale network and are interested in connecting with experienced agencies, particularly in the DACH region, European fashion capitals, and the United States East Coast.

If you represent premium womenswear brands, please email your portfolio to info@viamaro.eu.