Merino Wool Poncho

To keep your Viamaro piece looking beautiful, care for it with a gentle touch:

• Use a laundry bag to protect delicate fibres during washing.
• Machine wash at 30°C on a gentle cycle using mild detergent.
• Reshape while damp and dry flat, away from direct sunlight or heat.
• Iron on a low setting if needed.
• Avoid chlorine-based bleach.
• Professional dry cleaning is possible when required.

For more detailed care guidance and tips on how to extend the life of your Viamaro wardrobe, visit our complete care guide.

We ship worldwide. Orders are prepared and dispatched within 1 to 2 business days, and as soon as your parcel is on its way, you will receive a confirmation email with your tracking number so you can follow your order every step of the way.

All taxes and customs duties are included in your final price.

Shipping costs

We offer complimentary shipping on all orders to Ukraine and Switzerland. For deliveries to the EU and the US, shipping is free on orders over €400 / $400. Shipping options and exact delivery times for your address are available at checkout.

As a guide, estimated delivery times are 1 to 2 days within Ukraine, 2 to 5 days within Switzerland, 5 to 7 days across the EU, and 7 to 10 days for the US and other international destinations.

Returns and exchanges

We want you to love what you receive. If for any reason the item is not right for you, we accept complimentary returns within 30 days of delivery. Items must be returned unworn, with all original tags attached and in their original packaging.

To initiate a return, simply email us at info@viamaro.eu and we will guide you through the process. Refunds are processed within 14 business days of receiving your return. For exchanges, the quickest option is to return your item and place a new order for the preferred size or style.

We know buying online from a new brand can raise a lot of questions. With knitwear, fit, fabric, and sizing all matter before you commit.

That's why we're here. Email us at info@viamaro.eu, find us on Instagram @viamaro_, or message +41 79 955 34 55 (WhatsApp). We answer personally and help you find exactly what works for you.

We also offer personal style consultations and can alter pieces to fit your body. We'd love to see you in our showrooms: Bern (Tscharnerstrasse 1, 3007) and Kyiv (Poltavska str, 10). Personal fittings by appointment.